Feeling Down? Volunteer!

I'm sure you're familiar with the old saying that "it is better to give than to receive." This sounds good, but it actually turns out to be true. By giving – of your time, help, or money – you can improve your own happiness level and even your health. As a matter of fact, giving can be even better for the giver than the receiver.

I found this out reading an article about Dr. Stephen Post, who heads the Institute of Research on Unlimited Love at Case Western Reserve University. There he sponsors scientific studies on how doing good for others can help people lead healthier, happier, and even longer lives. But his interest in the subject started when he was a young boy growing up in Long Island, New York.

Whenever he would get restless or feel down in the dumps, his mother would say, "Well, Stevie, why don't you go out and help somebody?" So he would look around for something to do for someone, like helping a neighbor with a yard chore. And he discovered that helping others really did make him feel better and was rewarding. And that childhood lesson led him to his adult vocation.

Since then, many studies have shown the physical and emotional benefits of giving. There's even a kind of "helper's high" that shows up on MRI brain scans when people donate their time or help to others. In one case, when former heart patients were asked to visit current patients, just to listen and be supportive, those former patients had better health afterwards.

Another study found that seniors who gave their time to various causes tended to live longer. And a study done with high school students who were in a "service learning" program, where they were required to volunteer, showed their grades and moods actually improved.

So, why not give a little – and you'll get a lot!

Using Positive Questions to Make Positive Connections

While I was traveling last week, I picked up a book that I have had on my buy list for a few years. It is called Encyclopedia of Positive Questions - Volume One by experts in Appreciative Inquiry, Cooperrider, Whitney, Trosten-Bloom and Kaplin.

At the beginning of the book they offer these 11 ways to use positive questions.

• Get staff meetings off to a good start
• Coach for high performance
• Transform "problem talk" into "possibility talk"
• Create dialogue to foster shared meaning
• Demonstrate positive intent and trust with customers
• Create a learning organization
• Build high performance teams
• Conduct project reviews that make a difference
• Build self-esteem
• Plan a course of action for the future
• Create your own interview guide

Positive questions can do all that?

Asking great questions can make a big difference to how your teams feel and perform. Here are just a few of the questions from the book. I think every manager ought to have a copy of this book.

• Tell me about a time when compelling communication allowed you and another person to really connect and to work together exceptionally well. What was the situation? What was it about you, the other person, and the communication that made this possible?
• Dream into the future...your organization and your community have a wonderful mutual partnership. What does this look like? What three things might have been done in order to create this partnership?
• Tell me about a time when you were part of an exceptional cooperation with a customer or customer group. How did this happen? What made it so special? What did you learn from the experience?
• When you reflect on your time with this organization, what is the greatest contribution it has made to you and your life?
• Where in the organization is participatory decision-making at its best? What contributes to it? How does it work?
• Tell me about a time that was particularly fun at work. What was the high point of this time? What made it fun?
• When people are in leadership positions, what two or three things can they do that will help you be the best you can be?
• If positive energy were the flame of the organization, how would you spark it? How would you fuel it to keep it burning bright?
• What trends and changes are you seeing in the world that excite you and give you a sense of the confidence in the possibilities for the organization's future?

Cool questions and just a sampling. I like questions like these, they help expand the mind and prevent us from going to that cold, dark, cynical small place we all have in our brains (some more than others!).

If you were building the project from the ground up and resources were not a barrier, what would you do?

What's the wildest idea that just might work?

Lead with Positive Energy!

Are you getting your daily requirements? Just like those recommended vitamin quotas for physical health, you could say that there are also "requirements" for our emotional health every day. With recent studies showing that negative emotions can actually affect our health and even our life span, it just seems to me to emphasize how important it is to become aware of our interactions with others on a daily basis, and keep them as positive as possible.

As a matter of fact, experts in the field of positive psychology have found that the frequency of small, positive acts is critical to our overall happiness. Maybe you might think that you don't really deal with that many people each day. But if you start to think about it, you could be surprised.

Whenever you travel anywhere, you're dealing with others. Whenever you buy something or a service, when you need information, when you need to make a complaint, when you need technical assistance, when you have financial transactions – there are so many times a day that we actually have contact with others, whether in person or on the phone. And this is not counting interacting with loved ones or co-workers.

Turning these encounters into positive ones can be very simple. Sometimes just a smile is all that is needed, or simply acknowledging someone's presence, according them the respect you yourself would expect. A "thank you" can work wonders. And, perhaps not surprisingly, when you approach others from a positive point of view, you become more open and more positive as well. Any negative emotions won't have a chance!

Set the example and lead with positive energy!